Had a horrible experience. My family does their bowling league here. Which will no longer be happening with the service I had tonight. I asked for bumpers and the lady gave me a dirty look and said "do you have a disability" I said no but I'm really bad at bowling she then said No. so I calmly finished things at the register. One of the employees saw how I was bowling and decided I could really use the bumpers so he turned them on for me. We get through two games and are half way through our third game and a employee comes up in the middle of a turn and kicks down our bumpers! She said you can not have them. After that I said okay I'm over it. Then they all sit behind the snack bar talking about me and my friends. I finish bowling I calmly go up to the register and ask for a district phone number. She then says " well I don't have one" this service was the absolute worse. My family and I recommend you not go to the America Bowl in Glen Burnie Maryland.
I have a good time . Just wish they have better customer service, I am new at BOWLING, so i dont know the rules very well in term of how many frames make a games, so the guy didnt explain anything before the game and wasn't friendly either.
Horrible experience. We were guest at a relative and wanted to have a good time. We were given a bad attitude by the person behind the register. It wasn't busy yet we were being rudely forced to hurry up. Even gave us hard time getting drinks. Our night was ruined. No courtesy at all. Would recommend a different place closeby.
Very pleasant environment. The employees are so helpful. A family feel kind of place.
Customer service was very poor, especially from the food counter. It was like we were an inconvenience to them. The food prices were astronomical. They don't have an advertised group rate, you have to call ahead and ask - they don't offer it to you. A little shady, if you ask me. Just be up front with your prices. It was fairly clean, though I didn't attempt the bathrooms. The boards are the same old school boards from years ago - no updates (maybe new carpet and paint), but overall, this looks about the same as it did over a decade ago. I don't expect too much from a bowling alley, but some improvements are needed.
Bowl America is a US Bowling Alley based in Glen Burnie, Maryland. Bowl America is located at 7155 Ritchie Hwy, Glen Burnie, MD 21061, USA.
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