This was our first experience with The Big Screen and I have to say, we were extremely pleased. Tom at the BWI location was knowledgeable and professional. We not only bought a quality Samsung but, we also managed to land a great price. We look forward to returning for additional TV's.
Just bought a new 65 inch 8000 series and love it. Justin was extremely helpful and knowledgeable. He answered all my questions so I felt confident making an informed purchase. Will definitely be back for my next TV.
I worked with Justin at the Big Screen Store to purchase my Samsung UN82MU8000 and was thrilled with his knowledge of the product and help in setting it up. I was having a problem with the picture and he walked me through the set up menu so I got a terrific picture. I received a great deal on the set with them doing a good job on delivery. They were on time and did a good job setting it up and even moved my old 65" TV to another room. You can't go wrong with the Big Screen Store.
Justin was so great! He was very patient, he called to let me know that the price had dropped on my Samsung tv. He also notified me that the bose sound bar was on sale. He always checked in with me without being too overbearing. Thank you Justin and will love to do business with you in the future. Corie
I love my new, reasonably priced, TV - but I would buy more from this store based on the customer service I received from Justin alone! He answered every question I had, offered some great advice and went way above and beyond to provide tech support when I hit some set up snags. The delivery guy, John, showed up on time, was polite and professional and set up my TV in no time. I have nothing but positive things to say about my purchase and my experience with Justin and John.
The Big Screen Store is a US Electronics Store based in Glen Burnie, Maryland. The Big Screen Store is located at 851-B Cromwell Park Dr, Glen Burnie, MD 21061, USA.
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