I think there is a LAW called HIPPA, a privacy act for patients rights. Which means they do not have any right to call ones family members to inform them all about they're clients business! Actually i KNOW there is, but this place clearly doesnt have a clue what it is!! Or maybe just doesn't seem to care. Very unprofessional as well and rude.
My experience with m&m behavior health has been wonderful my Theripist Dustin is very understanding and gives me great feed back I will keep coming back thanks m&m behavior
WARNING DO NOT TRUST THIS PRACTICE!! AFTER PRESCRIBING THE WRONG MEDICATION TO MY DAUGHTER, THEY ARE NOW REFUSING TO SWITCH MEDICATION, AND WILL NO LONGER SEE HER AS A PATIENT, AND HAVE LEFT HER WITHOUT A DOCTOR & THERAPIST WITHOUT ANY NOTICE!! THIS IS DANGEROUS MEDICATION TO PLAY GAMES WITH, ESPECIALLY WITH CHILDREN! They prescribed my daughter medication that made her have suicidal thoughts when she was already depressed. After attempting the contact their office several times when daughter began having these thoughts, and no one was answering their phone. Their office is supposed to open at 9am, by abt 9:30 still wasn't getting any answer, so I left a message that my daughter needed an emergency appt, and I needed a call back immediately, and that it's unprofessional that they aren't answering phones during business hours. I called again later and finally got through and made an appt. At that appt the psychologist stated the medicine is most likely causing her suicidal thoughts and we need to schedule an appt with the psychiatrist to switch her medicine. That sounds like an emergency to me, however I was told that there were not any doctors there that could switch her medication that day. When I called back to schedule her an appt I was told that My Child can No Longer Be Seen There, because of the message I left. (which was not in any way vulgar, no cussing, not threatening) The Director of the practice Ann McCoy stated that "my Tone was nasty" I couldn't believe that this place services people that have mental health problems but could not handle a mother that was distraught because her daughter wants to commit suicide and couldn't reach her doctor's office during office hours. So my daughter is now on medication that is making her depression worse, making her have suicidal thoughts, and has no doctor to see to get the medication adjusted, and has no psychologist to see for therapy, because Ms. McCoy thinks my "tone" was nasty. IT IS EXTREMELY UNPROFESSIONAL TO REFUSE TO SEE A CHILD WHO IS ON THE WRONG MEDICATION AND LEAVE THEM WITHOUT A DOCTOR OR THERAPIST WITHOUT ANY NOTICE!! It's difficult to find a psychologist that your child trusts and likes and even harder to get an appt quickly when your in desperate need of a new medication! THIS IS HOW LITTLE M&M BEHAVIOR CARES ABOUT THEIR PATIENTS, ESPECIALLY CHILDREN! Contacting a lawyer!
Ann McCoy saved my life. I have been with Ann for 5 years now, she has seen both my daughter and son through some difficult times in my life. Most recently with 2 major cancer surgeries with my husband and their dad. I suffer from major depression and PTSD among other anxiety issues. I have seen many doctors, psychologists and psychiatrists and haven't found one as kind and considerate as Ann, and her staff is extremely friendly. The atmosphere is welcoming and makes you feel at home. I highly recommend M&M Behavioral Solutions for all ages, I've had family and have friends that currently use their services.
M M Behavioral Health Solutions is a US Health facility based in Glen Burnie, Maryland. M M Behavioral Health Solutions is located at 1406 Crain Hwy S #104 -106, Glen Burnie, MD 21061, USA.
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