Got a wedding band from here, originally bought it at a 10 1/2, it was too big, went to have a 10 1/4, they had a 10 in store said I can always have it resized, took it, tight but ok. After a while it was cutting off my circulation, took it in for the 10 1/4, ordered it, it felt the same, they assured me it was 10 1/4, showed me the paperwork. Ok I'll try it out, too small. Took it to Jared(same location they use to size rings) can't resize the ring because of the finish, went to Kay's to tell them, no they can resize it. The person who physically resizes the rings is wrong according to Kay's...went to another jeweler, the 10 1/4 they ordered for me was a 9.5 they liked to me, got it resized in 30min, fits perfect, looks perfect, never going back to Kay's I swear
Always have a great experience and love all my Kay's pieces. The poor people are being criticized for one off occurrences and need more HAPPY people to comment on good experiences. I never write reviews but felt a need to and remind everyone there's a thousand and one happy people like me to every unhappy person but we just don't think to say thanks.
I purchased a item and the customer service with the sales associate was so professional I applied to join the team after being in sales for over 10 yrs I'm proud to be apart of this team the quality and presisivness is remarkable if your looking for great service come to this location satisfaction guaranteed
Zoey definitely made shopping this year so much easier. Would give her a raise if I could. She was beyond friendly and professional.
I changed my mind on an engagement ring I had previously purchased from KAY a couple weeks prior and wanted to choose a new one. Zoey was extremely helpful and made me feel comfortable with my new choice. She educated me a little bit on diamonds and really made the process quick and painless. My now fiance' LOVED the engagement ring/wedding band set. I couldn't be happier with my purchase and experience at this particular Kay Jewelers at Marley Station. I will definitely be back for my wedding band and many more purchases in the future!
Kay Jewelers is a US Jewelry Store based in Glen Burnie, Maryland. Kay Jewelers is located at 7900 Governor Ritchie Hwy Suite B135, Glen Burnie, MD 21061, USA.
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