After posting my review, I got an email from the owner/general manager...someone and wanted to "discuss" my review. He informed me that he wanted to help me resolve my issues with them. Well, after speaking with him AND having my certified Mercedes mechanic speak with him, I am even MORE pissed than I was before!!! I live in Chesapeake, Va and I understand that they call themselves trying to "help" me in my time of need however, they caused me further problems and aren't even trying to help me rectify the problem they ENHANCED. I paid to have them do a transmission maintenance, replace the transmission plate and some gaskets only to find out that the maintenance was not ENTIRELY done AND it seems like they contaminated my transmission fluid when they put it BACK in!!! I am thoroughly PISSED OFF. It's now going to cost me almost $2000 on top of the $1100 I ALREADY paid them!!! And NOW they are NOT trying to help me offset the cost. NOT HAPPY AT ALL!!!
I have taken my car to AAMCO for multiple issues and the team has always provided great service. My transmission was going up and I got it to this shop stuck in first gear. The entire transmission needed to be replaced. The manager/owner was very upfront with me and discussed all the work that needed to be done. I had all the information I needed to make a decision. Was very happy with the work.
They are honorable and loyal. Took excellent care of my truck. Recommend them 100%
I took my car to this AAMCO and when I picked it up it was WORSE then when I brought it in!!! I would NEVER EVER recommend them to ANYONE!!! They are horrible!!
Our truck just happens to break down right in front of the shop the alternator had gone bad they did a good job of repairing and making sure that the costs were reasonable
UPDATE...
Horrible Service, would not recommend them to anyone. Had my Transmission rebuild in Jan, 2016 for $3,000 and in July, 2016 my Transmission totally went out it was still under warranty. Called AAMCO, they sent out a tow truck which was not covered in the warranty no matter what. After a few hours I called them to find out when they're going to fix my car so I can get back on the road, they said "somebody put Engine Oil in your Transmission" and we don't cover that since is negligence. I told them that nobody messed with my Transmission and they even showed me some fluid on the napkin and would say anything to get out of the warranty. They caught me a deal for $2000 they would fix my Transmission, and I did fix it. After they fixed it, it would shift hard and in the winter Transmission would start getting stuck in Neutral while in drive (not often but still very concerning). When I brought the car back and told them about the issue, they did a test drive and assured me Transmission was fine. When I asked them "why does it get stuck in Neutral while driving, they were saying "they don't know what I'm talking about, and they can't do nothing about it, mind you they specialize in Transmission". In the end I just went and bought another car and sold the one with Transmission problems. And when I asked is "the warranty transferable to another owner?" it took them 4 hours to come back with the answer. Horrible business, very rude staff and when they are nice is all fake". Wish I could at least get $4000 back. Please do yourselves a favor and don't go to this place. By the way the car's blue book value was $2200.
Aamco Transmissions Total Car Care is a US Car Repair based in Glen Burnie, Maryland. Aamco Transmissions Total Car Care is located at 7423 Ritchie Hwy, Glen Burnie, MD 21061, USA.
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