Several weeks ago, l had breakfast here and was served a " Philly omelet" that gave me food poisoning. I debated on whether to return and finally went back a few moments ago. When I shared that info with the manager, he did not apologize and blamed me for not calling or coming back right away, where is my receipt, what do you expect now, etc.
I replied that it was okay, I am leaving, at which point he said, we will pay for your breakfast. No thanks -- I'll go someplace where the food doesn't make a person I'll and the management knows something about customer service.
This was the best experience I have ever had at a restaurant. We never had to ask for a refill he was right on it. He was very attentive and friendly. He got our orders right and had everything done quickly. The food was amazing, and the manager was great and very accommodating with the coupons we had. He was an amazing waiter and the food and ice cream was so yummy to, and made perfectly.
Friendly staff. Consistent food quality. Great for the price.
Nothing like walking in and being stared at without a greeting. Then someone came to seat us. She got menus and sort of just walked away, barely a greeting. The ice cream was ok. The spoon had a very sharp edge. The glass had lip prints on it. Was hoping for a better experience than in the past.
I've been eating at Friendly's since I was 15 yrs. old. Their food is delicious and their ice cream is even better.
I'm giving two stars because two previous visits had good service (with mediocre food and good coffee).
Friendly S is a US Restaurant based in Glen Burnie, Maryland. Friendly S is located at 412 Crain Hwy S, Glen Burnie, MD 21061, USA.
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